PLTK ("we," "our," or "us") respects your right to control your data. You can delete your account and all associated data at any time using one of the methods below.
Delete from the App
The fastest way to delete your account is directly in the app:
- Open PLTK on your device
- Go to Settings (bottom tab)
- Scroll down and tap Delete Account
- Confirm the deletion when prompted
Your account and all associated data will be permanently deleted immediately.
Request Deletion via Email
If you can no longer access the app, you can request account deletion by emailing us:
- Email: support@pltk.app
Please include any information that can help us identify your account, such as:
- The device you used the app on
- Your approximate date of last use
- Any purchase receipts from the App Store or Google Play
We will process your request and delete your data within 7 business days.
What Data Gets Deleted
When you delete your account, the following data is permanently removed from our servers:
- Anonymous account— your Supabase authentication record and anonymous user ID
- Token balance— any remaining translation tokens
- Purchase history— records of subscription purchases (Yearly Dictionary, monthly Translator plans). Exception: records of card payments made on pltk.app (transaction records and fiscal receipts) are retained for the period required by Uzbek tax and accounting law — see our Privacy Policy, Section 8
- Usage data— translation usage events and analytics
- Notification preferences— push notification settings
- Linked accounts— any Apple or Google account connections
What Is Not Affected
- Local dictionary data— the offline dictionary stored on your device is not affected by account deletion. Uninstall the app to remove it.
- App Store / Google Play purchase records— transaction records held by Apple or Google are governed by their respective policies.
Important Notes
- Account deletion is permanent and irreversible. Remaining tokens cannot be recovered.
- If you have an active subscription purchased through the App Store or Google Play, cancel it there before deleting your account — Apple and Google keep billing store subscriptions independently of your PLTK account.
- A subscription purchased by card on pltk.app stops renewing automatically when your account is deleted — the stored card token is removed with the account and no further charges are made. You keep access you already paid for only until deletion.
- After deletion, if you open the app again, a new anonymous account will be created automatically.
Contact Us
If you have questions about account deletion or data handling, please contact us:
- Email: support@pltk.app
- Privacy Policy: pltk.app/policy